A Spanish answering service that reports to you in English
Your callers speak Spanish; your team reads English. Remute talks with them in native Spanish, books or takes the message, and sends you the summary in English.
The call, in Spanish
ESCallerHola, ¿hablan español? Tengo una gotera en el techo desde anoche.
RemuteSí, claro. ¿En qué dirección está la casa? Busco el primer hueco libre.
CallerEn el 220 de Pine Street. Mañana por la mañana me viene bien.
What you receive, in English
ENNative Spanish, not an interpreter line
Some services patch in a phone interpreter. Remute simply speaks Spanish.
Interpreter line
- A third person joins the call
- Every sentence is said twice
- Billed per minute, on top of the service
- The caller waits while it connects
Remute
- One voice, in the caller's language
- Switches to English if the caller does
- Included in the plan minutes
- Picks up on the first ring
Your team reads every call in English
The summary, the booking and any message arrive in your language. The caller's own words are kept for reference.
Maria Lopez called about a roof leak at 220 Pine St.
It started last night and is dripping in the hallway.
Booked tomorrow at 9:00. She prefers texts in Spanish.
Native Spanish from the first word
No interpreter joining the call and no sentence said twice.
Summaries your whole team can read
Every call arrives in English, with the caller's own words kept for reference.
One line for English and Spanish callers
It switches language when the caller does, on the same number.
Where Spanish calls add up
A few places where a second language decides who gets the job.
Contractors and home services
“Se me ha roto el aire acondicionado.” The first business that understands gets the visit.
Clinics and dental offices
Booking, moving and cancelling appointments without asking the caller to repeat.
Law firms
A calm first conversation and a clear intake, in the language the person thinks in.
Property managers
Maintenance requests from tenants, logged with the unit and the access details.
About answering calls in Spanish
Is the Spanish natural or machine-translated?
It speaks Spanish directly with the caller. It does not translate your English script word by word.
Can a caller switch from Spanish to English?
Yes, and back again. The summary still arrives in your language.
Do I pay extra for Spanish calls?
No. Spanish and English calls use the same plan minutes.
Which accents does it understand?
It is built for Spanish speakers from Latin America and Spain. Test it with your own callers on the free plan before you switch.
Say “sí” to every caller
Hear it answer in Spanish in your browser, then forward your line when you are ready.
Try my Spanish line