Hours and split shifts
Set the days you open and a second range for split shifts. Remute offers times only inside them, in your time zone.
Appointment booking
Bookings that respect your calendar.
Callers ask for a time and Remute finds a free one, books it while they are still on the line and keeps your calendar up to date if the appointment changes.
Remute books appointments over the phone. It checks the hours you set, your Google Calendar and the appointments already in Remute, offers only free times and confirms one while the caller is on the line. If they change their mind, the new time replaces the old one, so there are no double bookings.
Works with
- Google CalendarAvailable
- CalendlyAvailable
- OutlookComing soon
- EmailAvailable
- SMSAvailable
CalendarThursday 29
- 09:00Free
- 10:30Emma Collins · Check-up
- 11:30Free
- No double booking
- Confirmed
- Synced to your calendar
It reads your real availability
Before offering a time, Remute asks Google Calendar which hours are busy, looks at your Calendly bookings and at the appointments already in Remute. It skips anything taken.
- Google Calendar: free or busy only, not your event details
- Calendly: read-only, so Remute avoids what you have booked there
- Outlook is planned, not available yet
One appointment per call
A caller who says "actually, make it Friday" does not end up with two bookings. The new time replaces the one booked earlier in the same call.
- The new slot replaces the old one
- The calendar event follows the change
- Taken slots are rejected, and Remute offers another
Changes and cancellations follow the appointment
When an appointment is moved or cancelled in Remute, the event in your Google Calendar is updated or removed. If Google is unreachable, the update is retried.
- Moved or cancelled, the event follows
- Failed updates are retried over the next hours
- Your own schedule stays the source of truth
No double bookings
A time offered is a time that is free
Remute checks the slot against your hours, your holidays, your calendar and the appointments it has already booked, both when it offers a time and again right before it confirms. A slot that was taken a second ago is refused.
- Your opening hours
- Closed days and holidays
- Google Calendar busy times
- Calendly bookings
- Appointments in Remute
The details behind every booking
Holidays and closed days
Spanish national holidays are closed by default in workspaces set to Spanish. Turn that on or off, and close any extra date, with a click; closed days are never offered.
30-minute slots
Appointments are 30 minutes long and Remute looks up to 14 days ahead. Longer or shorter visits are not set per service yet.
A calendar link you can subscribe to
Every workspace gets a private .ics feed. Subscribe from Google Calendar, Outlook or Apple Calendar and see the bookings there.
Sync with retries
Bookings are pushed to Google Calendar in the background. If the call fails, Remute retries after 1 minute, 5 minutes, 30 minutes, 2 hours and 12 hours.
The caller becomes a contact
Each booking is filed under the caller's phone number with their name and the reason for the visit, in your appointments list.
Example call
One booking, from request to calendar
Example call with an invented caller, shown to explain the flow. It is not a real customer.
18:12
The caller asks for a time
Clara Méndez calls the clinic and asks for a cleaning on Thursday afternoon.
18:12
Remute checks the calendar
It looks at the opening hours, the Google Calendar busy times and the appointments already booked.
18:13
It offers free times and books one
Two free slots on Thursday are offered. Clara picks 16:30 and the booking is confirmed on the line.
18:13
The calendar updates
The appointment appears in your list and as an event in Google Calendar. A later change moves the event too.
Key facts
- Price
- Pro plan from $49/month
- Free plan
- 5 minutes a month to try it
- Pro plan
- 250 minutes a month
- Business plan
- 1200 minutes a month
- Trial
- 7 days on the Pro plan
- Languages
- English and Spanish
- Alerts
- Remute notifies the business, not the caller
What it doesn't do
- Calendly is read-only. Remute avoids the times booked there but does not write appointments into Calendly.
- Outlook is planned and not available yet.
- Remute notifies the business, not the caller. The caller gets no SMS or email confirmation of the appointment.
- Every appointment is 30 minutes. You can list services and durations for the assistant to mention, but they do not change the slot length.
- Remute does not assign an appointment to a particular team member or room.
- It does not send appointment reminders.
- The Free plan is a test in your browser with no phone line. Real calls need Pro or Business.
Updated
Questions about AI appointment booking
Which calendars does it work with?
Google Calendar is connected with a few clicks: Remute reads when you are busy and writes the appointments it books. Calendly is read-only, so Remute avoids the times booked there. Outlook is planned and not available yet.
Can it double-book?
It checks your hours, your calendar and the appointments already in Remute before offering a time and again before confirming. A slot taken in the meantime is refused and Remute offers another.
Can callers move or cancel an appointment by phone?
Remute books and changes the appointment made during that same call. To move or cancel an earlier one, you do it in the appointments list and the calendar event follows.
How long are appointments and how far ahead can it book?
Appointments are 30 minutes and Remute offers times in the next 14 days, inside the hours you have set.
How much does it cost?
The Free plan has 5 minutes a month to test it in your browser, with no card. Pro costs $49 a month and starts with a 7-day trial. Real phone calls need Pro or Business.
Does it see the details of my other events?
No. It asks Google only whether a time is free or busy, and writes the events of the appointments it books.
What if the caller changes their mind during the call?
Each call keeps one appointment. If the caller picks a different time, the new one replaces the old one and the calendar event follows.
Does the caller get a confirmation?
No. Remute sends the summary to the business by SMS or email, but it does not send a message to the person who called.
Can I see the bookings in my own calendar app?
Yes. Each workspace has a private .ics link that you subscribe to from Google Calendar, Outlook or Apple Calendar. Google Calendar can also receive each booking directly.